Custom Order Policy

I would love to create something that's totally unique for you!

Whether you are ordering one of my custom products, would like an existing product with a slight change, or have something completely new in mind, let's make it happen.


  • Custom Products: If you are ordering a custom product such as a Pet Illustration, please allow Maya 3 business days to complete the initial artwork. She will then email you a proof to approve before it goes to print.
  • Products with a Slight Change: If you are ordering an existing product, but would like something altered (ex: a different quote on a print, or a different color shirt than offered), please allow Maya 3 business days to get the artwork ready. She will then email you a proof.
  • Create Your Own Custom Order: Have your own gift idea? Please contact Maya with the details and we will work to come up with a timeline and price that works for you.

Returns & Refunds

Maya does not accept returns for custom orders. Refunds are considered on a case by case basis. For more, please visit Refund Policy